Please use this identifier to cite or link to this item:
https://er.nau.edu.ua/handle/NAU/56175| Title: | Construkting a system of aviation safety as a key element of airport service quality |
| Authors: | Herasumenko, Iruna Mukolaivna Soloviova, Olena Oleksandrivna Valko, Alla Mukolaivna Volkovska, Ganna Mukolaivna |
| Keywords: | system of aviation safety act of unlawful interference management of airport service quality |
| Issue Date: | 31-Aug-2021 |
| Publisher: | National Aviation University |
| Citation: | A. Valko, O. Soloviova, G. Volkovska, I. Herasymenko Construkting a system of aviation safety as a key element of airport service quality // Eastern-European Journal of Enterprise Technologies. - Kharkiv,– 2021. – P. 38-50 |
| Abstract: | The scientific-practical basis of the quality of passenger and clientele service at the airport were studied. This was prompted by the need to determine the role of aviation safety (AS) and its impact on the quality and competitiveness of airport services. It was proved that within the framework of the system, quality monitoring is performed in the areas of the service of aviation safety (SAS). As a result of research, a quantitative assessment of the level of aviation safety of the airport, which is the basis for making a relevant management decision in the analysis subsystems, was determined. Management , in this case, implies the system of measures to improve the activities of the SAS. |
| URI: | https://er.nau.edu.ua/handle/NAU/56175 |
| DOI: | 10.15587/1729-4061.2021.239168 |
| Appears in Collections: | Наукові статті викладачів кафедри економіки та бізнес-технологій |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Стаття Валько, англ.скопус.pdf | 1.2 MB | Adobe PDF | View/Open |
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.